Return And Refund Policy
1. GENERAL INFORMATION
At Bharatkitchenware, we take pride in offering high-quality kitchenware products. Customer satisfaction is paramount to us, and we strive to ensure that every purchase meets your expectations. This Return and Refund Policy outlines the circumstances under which returns, refunds, and exchanges are accepted.
2. RETURN ELIGIBILITY
2.1. Timeframe.
Products must be returned within 10 calendar days from the date of purchase.
2.2. Condition of Goods
To qualify for a return, items must be in their original, unused condition, with all packaging intact, and must include any accessories or documentation.
2.3. Proof of Purchase.
A valid proof of purchase (receipt, order confirmation) is required for all returns.
3. NON-RETURNABLE ITEMS
The following items are ineligible for return:
- Items marked as “Final Sale” or “Clearance.”
- Gift cards or vouchers.
- Products showing signs of use, wear, or damage.
4. RETURN PROCEDURE
4.1. Initiation.
To initiate a return, please contact our customer service at [helpbharatkitchenware@gmail.com] with your order number and reason for the return.
4.2. Return Shipping
Customers are responsible for covering return shipping costs. We advise using a trackable shipping method and purchasing insurance, as we cannot guarantee receipt of your returned item.
4.3. Inspection and Approval
Upon receipt, the returned item will undergo inspection. You will be notified of the approval or rejection of your return within 5 business days of our receipt.
5. REFUND POLICY
5.1. Refund Processing
Once approved, refunds will be processed within 7-10 business days to the original method of payment.
5.2. Partial Refunds
In cases where the item is not in its original condition, or if parts are missing, only partial refunds may be granted at the Company’s discretion.
5.3. Delayed or Missing Refunds
If you do not receive your refund within the stated period, please first check with your financial institution. Should issues persist, contact our support team at [helpbharatkitchenware@gmail.com].
6. EXCHANGE POLICY
6.1. Damaged or Defective Items.
We only replace items if they are defective or damaged. For an exchange request, please contact us at [helpbharatkitchenware@gmail.com] with details and images of the defect or damage.
7. ORDER CANCELLATION
7.1. Cancellation Timeframe.
Orders can be canceled within 24 hours of purchase for a full refund. Cancellations beyond this period may not be accepted if the order has already been processed or shipped.
8. CONTACT INFORMATION
For any queries regarding returns, refunds, or exchanges, please contact us:
Email: [helpbharatkitchenware@gmail.com]
Phone:** [8766482645]
Address:** [YASHODA Nagar, Near Bharat petroleum, samode road, Pimpalner, Maharashtra 424306]
9. MODIFICATIONS TO THIS POLICY.
Bharatkitchenware reserves the right to amend this Return and Refund Policy at any time. Any changes will be posted on our website with the updated effective date.